Project-specific terms
Refund eligibility depends on the scope, milestones, work completed, third-party costs and terms agreed in the signed proposal or service agreement. This starter page does not establish a final refund entitlement.
Change requests and cancellations
Set out how project pauses, cancellations, scope changes, milestone approvals and completed work are handled in your signed agreement before accepting payment.
Third-party charges
Explain how domain, hosting, software licences, advertising spend and other third-party charges are treated. Such charges may be subject to separate provider terms.
How to contact us
For questions about an existing agreement, email contact@vivaatechwork.com and include your project reference.